Copyright 2013. Ohio Laser Creations, LLC. All rights reserved.

Ohio Laser Creations

Frequently Asked Questions

What is laser engraving?
laser engraving is the process of using a laser beam to burn or engrave on many forms of materials such as wood, metal, marble, granite, acrylic, glass and much more.
CO2 Laser Compatible Materials

Material

Engrave

Cut


Material 

Engrave

 Cut


 Material


Engrave 

Cut 

Wood

x

x


Melamine

x

x


Marble & Granite 


x


Cork

x

x


Leather

x

x


Coated Metals


x


Wood Veneer

x

x


  Corian

x

x


Rubber Stamps


x

x

Acrylic

x

x


 Mylar

x

x


Anodized Aluminum


x


Matte Board

x

x


Cork

x

x


Painted Metals


x


Tile

x



Ceramic

x



 Stainless Steel**


x


Glass

x



Pressboard

x

x






 * CO2 lasers will not mark bare metals.
**Stainless Steel when using a metal marking solution.

Here is a list of material that are not laserable:

1. Artificial leather that contains chromium (VI)

2.Carbon Fibers (Carbon)

3. Polyvinylchloride (PVC)

4. Polyvinyl Butyrale (PVB)

5.Polytetrafluoroethylenes (PTFEE/Teflon)

6. Beryllium oxide

7. Any material containing halogens(fluorine, chlorine, bromine, iodine and astatine), epoxy or phenolic resins

We have the capacity for pieces with a

width up to 24", a depth up to 8″, and length up to 18".
Please Email or Call for Quotes. A briefly describe your project and we will contact you with three business days to discuss pricing and further details of your project.
sales@ohiolasercreations.com
614-314-1867


How do I get my personal photo to you?
     (1) You can E-mail it to us at: ohiolasercreations@yahoo.com
We accept JPG, JPEG, PDF image files, Although we accept almost all forms of images files , if  your scanning your image we recommend scanning it at 300 DPI  or greater on a Grayscale setting. Size for scanned size of 4"x6" or finished product size
     (2) Need to mail us your Photo?
                    Ohio Laser Creations LLC
                    724 Hines Rd
                    Gahanna OH 43230
We will engrave any picture, information or logo you send us. We assume you have all rights to reproduce any logo, picture, or information you send us. If it is copyrighted we will need it in handwriting on company letter head giving us the right to make the items. Please understand that you take full responsibility for all pictures, information, and logo you send to us and you agree to comply with all copyright laws. Ohio Laser Creations LLC is not responsible if you do not have theses rights. If you have any questions please contact us prior to placing your order. Once your order is made it cannot be cancelled or modified.


What type of images are best for engraving?
When it comes to quality, the higher the quality of the image greatly determines the quality of the engraving. Most images are acceptable for engraving, some are not. The ones that are not usually have certain characteristics about them such as very faded, very low detail or the subject has a shadow over it. Usually the higher the detail and the better the contrast the better the results. Some images just need a minor adjustment and we provide this service free with each order.
When it comes to image size, the larger the image the better. With that said, its better to not resize the image before either uploading or emailing any image file. 


What megapixel camera works the best?
Using a 6 megapixel camera is recommended and will produce a crisper image on a larger canvas such as 18” x 24”. A 4 megapixel will have the same results but on a smaller canvas such as 8.5” x 11”. A minimum of 300 dpi is recommended.
Pictures taken with your cell phone should be set on a minimum of 2 megapixals, 3 meg and over is preferred. You may send  us an electronic formatted picture you have and we will do our best to provide you with the highest quality possible but cannot guarantee the quality.


What kind of materials can photos be laser engraved on?
We can engrave on most materials including wood, marble, granite, glass, acrylic,  leather and anodized metals.

How can I clean my marble and granite?
The best method of cleaning engraved marble and granite is with a dry cloth. If necessary use a damp cloth to remove light stains and residue. Never use soap or detergent to clean marble as it can stain the surface. If the piece is to be placed outside calcium deposits can build up and discolor the engraving, it's recommended to lightly wipe the marble or granite periodically.

How can I clean my wood engraving?
We have found that using furniture polish works well for cleaning and preserving  engraved wood. To clean using furniture polish spray a light amount onto a soft cloth and  lightly clean around the engraved area. Try not to spray directly on the piece as some  polish may get into the fine details.

Will my personalized item be insured during shipping?
We guarantee that your item reaches you in perfect condition. If your personalized item is lost or damaged we will immediately send a replacement at no cost to you.

Do I need permission from the photographer to engrave my photo?
Permission should always be obtained from the original photographer of the photo whenever reproducing the image. Please call if you have any questions.


About Shipping and how long it might take?
 Our standard turn around is two weeks. That allows us time to order the products

if they are not in stock, and digitize any designs needed.

We ship out Priority Mail.  Which takes about 2 to 4 day to deliver.


Refund Policy
All of our items are custom, and are designed to your specific requirements. We utilize a proofing process in order to insure layout accuracy prior to production and, as such, may not be returned unless layout information was engraved incorrectly compared to the approved proof, or the merchandise arrives damaged. For your protection, please review the proof carefully before approving. If the layout was engraved other than what was represented in the proof or if the item was damaged or lost during shipping, please call us within 7 days of receiving your product for instructions on returning your engraving. If you have any questions, please contact us and we will be glad to help make sure you get exactly what you want.


Where are you located?
We work out of our home.  Please call to make sure we are in the office before driving out


Ohio Laser Creations LLC
724 Hines Rd
Gahanna, OH 43230
614-314-1867

"Ohio Laser Creations - personalized gift ideas. Our laser engraving service make custom gifts for any occasion on wood, glass, marble, granite, leather."